Your company already has everything it needs for powerful AI: valuable knowledge, established systems, proven processes, and the experience of your employees. incoreon AI intelligently combines these resources and makes them effective exactly where decisions are made and tasks are completed.

That's why incoreon AI brings a crucial technological component to your organization: a multi-agent system that orchestrates specialized AI agents, shared company knowledge, and existing applications into controlled workflows. This creates an agent-based infrastructure that elevates digital collaboration to a new level and brings AI directly into real business processes.

Each agent is given a clearly defined task, the relevant knowledge sources, authorized tools, and a controlled scope of action. Multiple agents can work together in a division of labor: they research, analyze, structure, verify, create results, and prepare the next process steps. Humans remain involved at key points through roles, rights, and approvals.

Technological Excellence for Real Processes

• Specialized AI Agents: Agents are configured for technical roles and tasks, working with defined rules, sources, and tools.
• Networked Company Knowledge: PDF, DOCX, XLSX, CSV, image, and URL content are intelligently accessed and made available for specific tasks with transparent sources.
• Orchestrated Workflows: Agents recognize connections, process coordinated steps, and combine information to produce consistent results.
• Existing Systems: APIs and project-specific interfaces integrate ERP, CRM, DMS, and individual applications into the process in a controlled manner.
• Clear Governance: Role and rights concepts, logging, monitoring, cost limits, and human-in-the-loop approvals provide transparent guidelines for productive use.

This turns individual data sources, applications, and AI models into a coordinated agent system that starts where concrete work is done in the company.

How Business Processes are Agentified

Agentification turns a complex process into an orchestrated interplay of specialized agents. Each agent takes on a clearly defined role, works with the authorized information and systems, and contributes its result to the shared process. Step by step, a reliable result is created – with humans at the decisive approval points.

• From Customer Request to Shipment-Ready Offer: A requirements agent structures the request and recognizes must-criteria. Research agents find suitable services, references, and project experiences. A verification agent checks completeness and risks before the offer agent creates a consistent, approval-ready version.

• From Contract to Actively Managed Commitment: A contract agent identifies clauses, obligations, and deadlines. A risk agent compares them with internal guidelines, while a deadline agent transfers approved tasks to connected systems. The contract document thus becomes a manageable process.

The possibilities go far beyond this selection. Wherever knowledge, decisions, systems, and recurring work steps come together, individual agent teams can be orchestrated. The roles they take on, the applications they integrate, and the points at which humans approve depend on the company's processes and goals. The starting point is always your specific use case.

Data Sovereignty as a Competitive Advantage

For us, data sovereignty is part of technological excellence. incoreon AI is operated on German cloud infrastructure. Customer data remains under the control of the respective company and is not used for training the AI models employed.

The LLM-agnostic architecture relies on encapsulated open-source models and clear technical and organizational guidelines. Role and rights concepts, transparent sources, logging, monitoring, cost limits, and human approvals combine technological excellence with responsible AI governance in accordance with the requirements of the EU AI Act and the GDPR. hiqs GmbH is ISO 27001 certified and works in accordance with ISO 42001 (in certification).

Which use case should be agentified first at your company?

We'd be happy to show you live where the greatest leverage lies and how it can be turned into a measurable, productive deployment.