Cloud operations is more than just "it runs" - modern applications need proactive monitoring, automatic scaling and immediate response to problems. Instead of being woken up at night due to outages or managing patches yourself, we take over the complete operation of your IONOS Cloud environment. Our CloudOps team ensures that your systems are available around the clock, automatically respond to load, and always stay up to date. Whether it's a small web application or business-critical enterprise software - you focus on your business, we take care of the technology.
What we do for you:
24/7 Monitoring & Alerting
- Proactive system monitoring with automatic problem detection before outages occur
- Intelligent alerts only for truly critical events, no spam notifications
- Performance monitoring for optimal application speed
Automated Maintenance
- Patch management with zero-downtime updates outside business hours
- Automatic scaling during load peaks - no manual intervention needed
- Backup automation with regular recovery tests
Problem Solving & Support
- Immediate response to critical problems by German-speaking experts
- Automatic self-healing for common system problems
- Incident management with complete documentation of all incidents
Compliance & Security
- Security monitoring with automatic threat detection
- Compliance monitoring for German standards (GDPR, BSI)
- Disaster recovery with tested restoration procedures
Your benefits:
✅ No more late-night emergency calls - we take care of problems before they become critical
✅ 99.9% availability through proactive maintenance and automatic problem detection
✅ No more missed updates - automatic patch management without outages
✅ Automatic cost savings through intelligent resource scaling
✅ German-speaking 24/7 support by IONOS-certified cloud experts
✅ Focus on your core business instead of IT firefighting and system administration
- CIM - Cloud Infrastructure Management - Complete management of your IONOS infrastructure with server monitoring, automatic patch management and backup services.
- CAM - Cloud Application Management - Complete application management optionally including infrastructure with performance monitoring, DevOps pipeline and business continuity management.
- Optional German-speaking 24/7 support - IONOS-certified cloud experts with immediate response to critical problems and proactive maintenance outside your business hours.