Your data. Your AI. Your sovereignty.
LinkThat is the go-to partner for companies that want to take customer service and sales to a new technical level without throwing their existing system landscape overboard. Telephony, contact center, AI for voice, emails and documents, as well as collaboration and specialized systems interlock in a well-thought-out architecture. This creates a central service layer that connects channels, keeps data consistent, and supports processes from the first contact through to case-closing processing.
Skills
Cloud
eCommerce
Digitisation
Scalable architectures
Agile development methods
Containerization
Finance
Retail
Architecture
Process Optimization
Industrial manufacturing
Customer Relationship Management (CRM)
User-friendly software
ISO/IEC 27001 (Information Security)
Data analysis and visualization
Artificial intelligence (AI) and machine learning (ML)
DevOps
Cloud migration
Independent software provider
Public sector
Products
LinkThat CUBE: CRM-Integration (CTI/API)
Connect your contact channels and data worlds. Use CTI & APIs for seamless integration of telephony & CRM.
SaaS