Building a World With Better Support

Deskpro is the help desk trusted by thousands around the world. It gives support teams the visibility, flexibility, and intelligent tools they need to deliver better service. Without losing the human touch.

Every request lands in one place, with the context behind it. Help desk agents see the same conversation, so no one gets asked to repeat themselves and nothing gets lost between teams. Requests reach the right person without anyone triaging a queue by hand. AI takes the repetitive replies and the long threads, which leaves your agents with time to handle more complex issues.

Run it in our cloud or self-host, with your choice of AI model, for a help desk that works the way your teams do.

Skills
Cloud
Education sector
Business Intelligence (BI)
Specialized Software Solutions
HIPAA & HITECH Certification
ISO 27701 Personal Data Protection Information
Reporting and analysis
Fast response times
Artificial intelligence (AI) and machine learning (ML)
Business Applications
Independent software provider
Public sector

Products